Unsubscribe Act of 2025
The Unsubscribe Act of 2025 requires merchants to obtain express consent for subscriptions and ensures that canceling services is as easy as signing up for them.
The Unsubscribe Act of 2025 requires merchants to obtain express consent for subscriptions and ensures that canceling services is as easy as signing up for them.
The Unsubscribe Act of 2025 is a consumer protection bill designed to eliminate "dark patterns" and deceptive practices associated with negative options. A negative option is any agreement where a consumer's silence or failure to take an action (such as canceling a trial) is interpreted by the seller as consent to be charged for goods or services.
The primary intent of the bill is to ensure that consumers are not trapped in recurring payments or subscriptions without their explicit, informed consent and that canceling such services is as easy as signing up for them.
The bill prohibits merchants from charging a consumer via a negative option unless the merchant:
* Discloses Material Terms: Clearly and conspicuously discloses all terms before payment.
* Obtains Express Informed Consent: Requires an affirmative action (e.g., checking an unchecked box or clicking a confirmation button).
* Prohibits "Dark Patterns": Consent cannot be inferred from inactivity, silence, or pre-checked boxes. It also forbids user interfaces designed to subvert user autonomy.
* Record Keeping: Merchants must maintain proof of consent for at least 3 years.
For contracts featuring an introductory period (free trials or discounted offers), merchants must:
* Provide the cost of the introductory period and the amount of the recurring charge that will follow.
* Provide the total cost for the first 12 months.
* Pre-charge Notification: Notify the consumer before the first full-price charge occurs, providing the terms and a direct link to cancel.
The bill mandates a "simple mechanism" for ending subscriptions:
* Online Merchants: Must provide a direct link to an electronic cancellation form that does not require additional non-electronic steps (e.g., requiring a phone call to cancel an online sign-up).
* Non-Online Merchants: Must provide a cancellation method that is as simple as the method used to sign up.
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